Connectors

Help Scout

Live 36 Actions

Help Scout connector for AI agents

Connect your AI agent to Help Scout with 36 production-ready actions via MCP, A2A, SDK, CLI, or API.

Customer Support Communication

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StackOne AI Agent Actions
for Help Scout.

36 production-ready actions for your agent to do more on Help Scout.

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36 Actions

List Conversations - Retrieve a paginated list of conversations across one or more mailboxes.

Get Conversation - Retrieve the full details of a single conversation by its ID.

Create Conversation - Create a new conversation in a mailbox with an initial thread.

Update Conversation - Apply a single JSON Patch operation to update one field of a conversation.

Delete Conversation - Permanently delete a conversation by its ID.

List Conversation Threads - Retrieve all threads (messages, notes, replies) for a conversation.

Create Reply Thread - Add an outgoing reply to an existing conversation.

Create Note Thread - Add an internal note to an existing conversation.

Update Conversation Tags - Replace all tags on a conversation with a new set of tags.

List Customers - Retrieve a paginated list of customers with optional filters.

Get Customer - Retrieve full profile details of a single customer by their ID.

Create Customer - Create a new customer record in Help Scout.

Update Customer - Apply one or more JSON Patch operations to update a customer record.

Delete Customer - Permanently delete a customer record by its ID.

List Customer Emails - Retrieve all email addresses associated with a specific customer.

List Customer Phones - Retrieve all phone numbers associated with a specific customer.

List Mailboxes - Retrieve a list of all mailboxes in the Help Scout account.

Get Mailbox - Retrieve details of a specific mailbox by its ID.

List Mailbox Custom Fields - Retrieve all custom fields configured for a mailbox.

List Mailbox Folders - Retrieve all folders within a specific mailbox.

List Mailbox Saved Replies - Retrieve all saved replies for a mailbox.

Get Mailbox Saved Reply - Retrieve a single saved reply by its ID.

Create Mailbox Saved Reply - Create a new saved reply in a mailbox.

Update Mailbox Saved Reply - Update an existing saved reply in a mailbox.

Delete Mailbox Saved Reply - Permanently delete a saved reply from a mailbox.

List Tags - Retrieve a paginated list of all tags in the Help Scout account.

Get Tag - Retrieve a single tag by its ID.

List Teams - Retrieve a paginated list of all teams in the Help Scout account.

List Team Members - Retrieve all members of a specific team.

List Users - Retrieve a paginated list of all users (agents) in the Help Scout account.

Get User - Retrieve the full profile of a specific user by their ID.

List User Statuses - Retrieve the current availability status of all users in the Help Scout account.

Get User Status - Retrieve the current availability status of a specific user.

Get Current User - Retrieve the profile of the currently authenticated user or app.

List Workflows - Retrieve a paginated list of all workflows in the Help Scout account.

Run Workflow - Manually trigger a manual workflow on one or more conversations.

Falcon

Make your Help Scout agents perform.

Every Help Scout action runs on Falcon.

Falcon, StackOne's execution engine, makes your agents fast, accurate, and reliable.

Explore Falcon Engine

StackOne Defender

88.7% attack detection accuracy.

Built in the StackOne platform.

StackOne Defender scans and classifies every Help Scout payload before it reaches your agent, with precision and latency no other solution can match.

Tool Call Defense Performance 10 Real Attack Examples

StackOne Platform

Do More, Build Less.

Managed Integration Infrastructure for Help Scout AI Agents.

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Enterprise-Ready architecture.

"What impressed us most about StackOne is its ambition and clarity. They're creating infrastructure that modern software and the entire AI agent ecosystem can rely on. The depth of secure integrations, the pace of delivery, and the team's foresight into AI's future uniquely position StackOne to redefine this category."

Luna Schmid, Partner at GV

"We've been impressed by how quickly and deeply StackOne integrates with complex enterprise systems -- and now, with their focus on agent-to-agent interoperability, they're unlocking even more powerful use cases for customers. StackOne delivers all of the above in a universal layer -- without compromise."

Barbry McGann, SVP at Workday Ventures

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